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Change Request Form | Policy Cancellation Request Form update contact details | ACE Insurance Limited Hong Kong Forms - Change Request Form | Policy Cancellation Request Form
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Change Request Form | Policy Cancellation Request Form




As a valued policyholder, ACE will send you updated information about your policies, our latest products, services and promotional offers. Therefore, it is important for us to have your up-to-date contact details.

To update your contact details, simply complete and fax the Change Request Form to us.

Change Request Form

To cancel your Policy, please complete and fax the Cancellation Request Form to us.

Policy Cancellation Request Form

To add or change beneficiary nomination, please complete and fax the Designation of Beneficiary Form to us.

 

Designation of Beneficiary Form

 

To submit your claims, please post or fax your claim form with supporting documents to us.

 

Accident & Health Claim Form

Personal Accident Claim Form

Travel Claim Form

 

Alternatively, you may contact our Customer Service Hotline as below:
 

Customer Service Hotline

Tel:

(852) 3191 6222

(Monday to Friday, 9.00 a.m. to 5.30 p.m.)

Fax:

(852) 2519 3233

Email:

Inquiries.HK@acegroup.com

 

We will process your request within 7 working days.

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