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If you purchased your coverage via an agent or broker, you may submit your
claims to them. Alternatively, you may post or fax your claim form with supporting documents to:
ACE Insurance Limited
Claims Department
25th Floor, Shui On Centre
6-8 Harbour Road
Wanchai
Hong Kong
General Requirement
Sickness or Accident
Hospital Income/Cash Benefit Claims.
You will need to supply a
fully completed Claims application form which must be
submitted to ACE within 30 days from the first date of
confinement.
Basic documentation
required
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1. |
Copy of hospital
bills |
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2. |
For private hospital confinement |
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fully completed claim form (back
page) by attending physician, full set of lab test
reports,
x-ray reports, ultrasound reports, MRI reports,
CT scan reports and other pathology reports |
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3. |
For Hong Kong Authority Hospital confinement |
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copy of Discharge Summary / Discharge
Slip |
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4. |
Other relevant information and documents at the sole discretion of ACE |
Please note:
The above information is for reference
only. All Insured are to lodge/notify claims in
accordance with the General Conditions applicable to the
Policy as set out in the Policy wording and subsequent endorsement(s), if any.
ACE reserves the right to request the Policyholder or
the Insured Person for any other information or
documents which are not specified above, if necessary.
Accident Claim Form
Accident & Involuntary
Unemployment Claim Form
Dread Disease Claim Form
Hospitalization Claim Form
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